A Smarter Way to Staff Your Contact Centers

Securing qualified talent is a constant challenge, but filling positions that require an insurance license presents an entirely different level of complexity. The traditional talent pool simply isn’t overflowing with licensed professionals ready to step in, and companies are often forced to navigate less‑than‑ideal solutions to keep their operations running.

Many organizations turn to poaching licensed agents from competitors. While tempting, this approach often results in short-term wins and long-term headaches. These hires frequently lack loyalty or long-term commitment, leading to higher turnover, inflated salaries, and ongoing instability. Others attempt to solve the problem internally by investing in pre‑licensing education programs, taking a gamble on whether candidates will successfully pass state licensing exams. The result? Significant investments of time and money with no guarantee of return, delayed hiring timelines, and missed business opportunities.

In an industry where timing, scale, and compliance matter, these traditional approaches simply don’t deliver the predictability companies need.

Introducing Licensed Agent Builder™: A Strategic Advantage

This is where Licensed Agent Builder™ changes the equation.

Licensed Agent Builder™ goes beyond sourcing existing resumes or hoping in-house training pays off. Our program operates at the powerful intersection of targeted recruiting and comprehensive pre‑licensing education, creating a streamlined and predictable pathway to licensed insurance talent.

Rather than waiting for licensed agents to appear, we actively recruit individuals with the aptitude, motivation, and soft skills required to succeed in insurance roles. From there, candidates move through a proprietary pre‑licensing education process designed to prepare them to pass their state licensing exams with confidence. We manage the complexity of licensing requirements across states and license types, ensuring a smooth and efficient journey from candidate identification to fully licensed agent.

The result is talent that is not only licensed, but prepared, engaged, and ready to contribute from day one.

Predictable, On-Demand Licensed Talent

With Licensed Agent Builder™, staffing becomes predictable.

You tell us:

• How many licensed agents you need

• What type of license they require

• The exact date they need to be ready to start

  
  

We deliver.

No more hoping candidates pass. No more scrambling during peak seasons or growth periods. Our program provides a reliable pipeline of licensed agents precisely when you need them—an essential advantage for insurance carriers, BPOs, and contact centers managing rapid ramp-ups, seasonal volume, or expansion initiatives.

Our Proven 4‑Step Process

Licensed Agent Builder™ puts you in control with a simple, effective model:

1. Define Your Needs

   Select the specific insurance license or licenses required.

   
   

2. Specify Your Volume

   Tell us exactly how many agents you need to meet current and future demand.

   
   

3. Set Your Start Date

   Choose the date your agents need to be licensed and ready.

   
   

4. Seamless Onboarding

   Your fully licensed agents arrive on schedule, ready to hit the ground running.

Beyond Licensed Agents

In addition to our niche approach to sourcing licensed insurance agents, Licensed Agent Builder™ specializes in providing customer service representatives to support the service side of contact center operations. We source both licensed and unlicensed CSRs to handle policy servicing, billing, claims support, renewals, and general customer care. This enables our partners in the insurance and BPO space to staff their contact centers holistically—across both sales and service—through a single, scalable workforce solution designed for regulated, high-volume environments.

Licensed Agent Builder™: Your Partner in Licensed Agent Staffing

We don’t just offer a staffing service; we deliver a strategic solution designed to overcome one of the insurance industry’s most persistent challenges. By combining recruiting expertise with pre‑licensing education, Licensed Agent Builder™ transforms uncertainty into confidence and staffing chaos into predictability.

If your organization is struggling to secure enough licensed insurance agents to meet demand, it’s time to rethink traditional hiring methods. Partner with PeopleShare and experience the power of on‑demand, purpose‑built licensed talent.

Reach out today to learn how Licensed Agent Builder™ can revolutionize your agent recruitment strategy.